All Systems Operational
Uptime over the past 90 days. View historical uptime.
Relay Website ? Operational
90 days ago
100.0 % uptime
Today
Relay Dash ? Operational
90 days ago
100.0 % uptime
Today
Cellular Service ? Operational
90 days ago
100.0 % uptime
Today
Relay Product Functionality Operational
90 days ago
100.0 % uptime
Today
Communications Operational
90 days ago
100.0 % uptime
Today
Incidents Operational
90 days ago
100.0 % uptime
Today
Relay Assistant Operational
90 days ago
100.0 % uptime
Today
Translate Command Operational
90 days ago
100.0 % uptime
Today
TeamTranslate™ Operational
90 days ago
100.0 % uptime
Today
Activations Operational
90 days ago
99.92 % uptime
Today
Shipping ? Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Relay Academy Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 22, 2025

No incidents reported today.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
Cellular Partner Degraded Performance
Resolved - At this time we have not observed nor have we received reports of reoccurrence of the issue. This issue status has been updated to resolved. If you continue to have trouble with your Relay connecting to the network please open a support ticket for assistance. We appreciate your patience and understanding and apologize for the inconvenience.
Jan 16, 19:24 EST
Monitoring - Our partner carrier has implemented a fix resolving the cellular service degradation. We are seeing service restoring and will continue to monitor for any further issues. If you continue to have trouble with your Relay connecting to the network please open a support ticket for assistance.
Jan 16, 17:21 EST
Update - Our cellular partners is continuing to work to resolve a disruption in service. If your Relays are currently offline please ensure they remain off of the charger for approximately 5 minutes. If after that time they are still offline please press and hold the "-" button until the device states it is rebooting. The devices should come back online within approximately 5 minutes after the device has rebooted. If after performing those steps your Relays don't recover please contact support for further assistance. We appreciate your patience and understanding.
Jan 16, 11:51 EST
Identified - One of our cellular partners has been identified as experiencing a disruption in service and failover to unaffected providers is working as expected. We are continuing to work toward a resolution and will continue to provide updates as we have them. We appreciate your patience and understanding.
Jan 16, 08:59 EST
Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage